Broadway Estates Conoco
Why Use Us?
At Broadway Estates Conoco, owner/manager, Paul Rush, has been here since 1969. Our ASE certified master technician, Jim Rowledge, has been with us for a total of twenty eight years. Our ASE certified technician, Tim Brinkopf, has been with us for eleven years. Amanda Letcher is our evening cashier. She has only been with over two years. This stability means you recognize our people, and we recognize you. This relationship makes it possible for us to know your car well and better serve your needs.

That's us. No service writers. No layers of management to get in the way. If you have a question about your car or our service, just grab anybody and ask. We believe that being the biggest isn't necessarily being the best. In order to stay in business this long, at the same location, we must provide what our clients want. We offer straight-forward, honest service. We diagnose your problems and discuss with you the best ways to repair them. We understand that it's your car, not our's and involve you in the process.

Equipment
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We have taken major steps to stay up with today's automotive technology. We have the equipment required to tackle the most difficult problem.
 
 
 
 
 
Training

ASE

Cars are changing fast. We seek out the best training available. We are graduates of, and big supporters of, CarQuest Technical Institute. Still, there are things that we aren't comfortable repairing, and we will tell you this up front before our education costs you. We have the certifications to assure you that we are on top of our game.
 
 
Attitude

We also understand that the vast majority of automotive problems are simple in nature and don't try to turn them into expensive nightmares for you or us. Preventative maintenance is also a good way for the consumer to keep their cars operating the way they were designed. It also has been a way of taking advantage of consumers in our industry. We try to prioritize these items for you, so you can see the potential benefits to you, without wasting money on needless maintenance. Bring in your owners maintenance manual and let's talk about it.

Added value

We keep computerized records on your vehicle. When was your last service done? Ask us! If we serviced it, we will have a record of it. Planning a trip? We can check your service records and suggest any items that may insure your trip is trouble free. We have found that with today's hectic schedules, it's easy to forget when services were performed, which can lead to more expensive repairs in the long run. Our long-term customers give us an edge. We then have complete records on their vehicles and can make more educated suggestions on what may or may not be required for trouble free driving. Our records also make warranty repairs easy to verify. We treat warranty repairs as a priority. We understand that your long-term business is much more valuable than turning a quick profit. Our commitment to you is to do whatever possible to service your needs to your satisfaction.

Please give us a try.
 
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